Browser settings for PC: Popup's should not be Blocked.
Lumen Touch Tablet and Mobile Phone Environment Access
The Access PC Environment allows you to access Lumen Touch's PC Environment which has been optimized for use on standard desktop, laptop, netbook and other similar devices. The Tablet Environment provides access which is optimized for use on any tablet (iPad or Android 4.0+). The Mobile Phone Environment provides access which is optimized for use on any Smartphone (iPhone, Samsung Galaxy, etc.) Note: You may also use the Tablet Environment on your PC, Laptop as well. Applications are specifically designed to meet each device type's capabilities. The applications you access through these environments are selected and provisioned to you by the organization providing access and Lumen Touch.